Common Questions
Answers to frequently asked questions about our products and services.
What products do you supply?
We provide laptops, desktops, custom gaming PCs, workstations, accessories, and networking products.
Do you sell branded products?
Yes, we supply genuine brands like Dell, HP, Lenovo, Apple, Asus, and more.
Where are your branches located?
We have branches in Dubai (Bur Dubai) and Abu Dhabi (Al Danah Zone 1).
Do you offer bulk orders?
Yes, we cater to both individual and corporate bulk orders efficiently.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and cash payments at our branches.
Can I get a quotation before purchasing?
Yes, you can request a quotation through our contact form, Mail or through WhatsApp.
Do you deliver across the UAE?
Yes, we provide reliable delivery services throughout Dubai, Abu Dhabi, and UAE.
Are your products covered by warranty?
All products come with the manufacturer’s warranty and genuine quality assurance.
How can I contact your team for inquiries?
You can call, email, or WhatsApp us, or use the website contact form.
Do you offer product consultation?
Yes, our experts provide guidance to help you choose suitable IT products.
Services Questions
Detailed information on our IT services, support, and solutions offered.
Do you build custom gaming PCs?
Yes, we design and assemble high-performance gaming PCs tailored to your needs.
Do you provide workstations for businesses?
Yes, we supply professional workstations for offices, studios, and engineering applications.
Can I upgrade my existing computer?
Yes, we offer RAM, storage, and component upgrades for desktops and laptops.
Do you offer on-site support?
Yes, we provide on-site assistance for businesses requiring setup and installation.
Can you install networking equipment?
Yes, we offer networking setup services including routers, switches, and connectivity solutions.
Do you provide software installation?
Yes, we install operating systems, productivity software, and essential IT applications.
Do you offer after-sales support?
Yes, our team ensures smooth support, troubleshooting, and guidance post-purchase.
Do you provide IT consulting for businesses?
Yes, we help businesses select the right products and solutions for efficiency.
Can I request bulk delivery for corporate orders?
Absolutely, we handle bulk delivery with timely, reliable logistics across the UAE.
Do you handle urgent orders?
Yes, our team ensures fast procurement and delivery for urgent IT requirements.
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